FAQS
Odessa, Florida

Your Questions, Answered
We know visiting the dentist can come with a lot of questions—and we’re here to help! Whether you’re wondering about procedures, payments, or what to expect at your visit, you’ll find clear, helpful answers right here. If you don’t see what you’re looking for, feel free to reach out. We’re always happy to chat!
You're welcome to call our office at 813-343-0713 to schedule your appointment. You can also request an appointment online, and we'll contact you to confirm your selection.
Yes. We're happy to accept new patients. We're always excited to provide new and existing patients with cutting-edge dental care. We look forward to meeting you!
Yes. We're happy to offer Saturday hours by appointment only for your convenience. Contact our office, and we will find a time that fits your busy schedule.
We respect your time and ask that you return the courtesy. If you need to cancel or reschedule an appointment, please give us at least 48 business hours' notice. All late cancellations and no-shows are considered failed appointments and will incur a $50 fee per half hour of reserved time at our practice.
- Once your appointment is scheduled, our office will send you an email to create an online account and fill out all new patient paperwork.
- Please kindly complete the new patient paperwork electronically 24 hours prior to your visit. If you choose to do this in the office at the time of your appointment, it can affect your appointment time and our ability to deliver efficient and timely care.
- Dr. Norton likes to be prepared, and she can only be prepared for your appointment if you fill out all the new patient paperwork in advance. Thank you.
You'll need to bring in the following:
- A photo ID
- Your insurance card
- Any dental x-rays taken in the past six months you would like evaluated at your appointment.
- A list of current medications and medical conditions.
- The phone number of your primary care physician.
Absolutely. Please let us know ahead of time if there are any special arrangements you or a loved one require. We're happy to accommodate you in any way we can.
According to the American Dental Association, you should schedule dental visits at intervals determined by your dentist. In general, patients require twice-yearly exams and cleanings. However, some patients with gum disease or those at a higher risk of developing dental problems will require more frequent appointments. Our team will evaluate your unique needs and recommend the ideal frequency of visits to maintain your healthy smile.
We're excited that you've chosen us to care for your smile. We will never judge you. Instead, we'll address any oral health problems, explain your treatment options, and create a plan of action to address your unique needs. While a lot can be learned from the past, Dr. Norton prefers to focus on the present and what we can do to help you build a beautiful, strong and healthy future.
Yes. It is extremely important to care for your oral health, especially during your pregnancy. Before scheduling your first appointment, we ask that you obtain written release from your doctor, clearing you to receive dental care.
Even if you don't have any symptoms of dental problems, your routine dental exams and cleanings are critical for maintaining optimal oral health. They help detect problems in their earliest stages before they produce symptoms and lower the risk of new tooth decay or gum disease. Maintaining proper oral hygiene care at home and keeping up with your routine dental visits are the best ways to keep a healthy smile for life.
Most individuals require twice-yearly dental exams and cleanings. However, it's important to schedule an appointment between routine visits if you have signs or symptoms of dental problems. These include tooth pain or sensitivity, red or bleeding gums, damaged dental work, persistent bad breath, dry mouth, facial pain or swelling, a sore that won't heal, or any other concerns. Our team will evaluate your condition and recommend the best course of treatment.
If you have a dental emergency, we'll do everything we can to provide a same-day appointment and get you out of pain.
We invite you to call us right away if you feel you require urgent dental care. However, if you or a loved one experience a life-threatening emergency call 911 or head to your nearest emergency room.
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Let's Get You Scheduled!
Ready to transform your smile? Contact Chrysalis Cosmetic & Restorative Dentistry in Odessa, FL to take charge of your oral health and start your journey to your healthiest, most beautiful smile. Book your appointment today to experience the Chrysalis difference!